News

1. History
WINMAR® has had over 40 years building a strong working relationship in the industry.  We have a proven track record of excellence and recognize the importance of to continue to build on this record for the future and growth of our Company.  Our system is in constant revision ensuring that WINMAR® will continue to be a strong leader maintaining our position as the number one restoration company in the industry.

2. Customer Satisfaction
Our motto is “Coming through for You” and WINMAR®’s major goal is to help our customer’s during a property loss hassle free. We continue to maintain and improve our reputation of customer satisfaction and service excellence not only at the time of the initial contact but, for as long as the customer deals with us. WINMAR®’s philosophy is to ensure that the customer is totally satisfied. As evidence of our commitment, we are proud to say that over 98% of our customers have signed a customer satisfaction form at the end of each job.  WINMAR® understands the importance of customer satisfaction and we treat each customer’s claim as if it were our own, applying the same standards of quality workmanship that we would expect for ourselves.

3. Pricing
WINMAR®’s pricing is very competitive. We are constantly striving to increase production through extensive training and to reduce our costs without sacrificing quality and workmanship and in doing so create a direct advantage to WINMAR® and its customers. If negotiated, we have added the option of doing emergency jobs on a T & M basis which in many instances takes advantage of these cost savings.

4. Investment
Over the years WINMAR® has invested hundreds of thousands of dollars in disaster response equipment, vehicles, tools and training.  Our strongest assets are our employees who are well trained professionals, dedicated to team work. So when disaster strikes WINMAR® is ready to provide the best possible service available to our clients and customers.

5. Ability to respond
WINMAR® has over 90 locations across Canada and growing, we can offer immediate response- whether it’s damage caused by fire, smoke, water, wind or natural disasters- and in doing so WINMAR® is able to substantially reduce an owner’s loss.

WINMAR® offers a wide range of professional services that are geared to provide the insurance industry with loss mitigation and restoration services. WINMAR® handles projects ranging from small house fires to multi-million dollar industrial and commercial losses.

6. Services provided to you
WINMAR® can provide a wide range of services for loss mitigation, which include:

• Emergency Cover-Up and Board-Up
• Content Pack Out
• Storage of– Contents
• Reconstruction
• Document Drying
• Many other Specialized Services

Services offered by WINMAR® also include:

• Large-scale- Dehumidification
• Drying
• Cleaning
• Mold and Mildew Remediation
• Electronic Restoration
• High Tech consulting
• Data Recovery
• Equipment, Production Line and HVAC Cleaning

7. Catastrophe Response
Within 24 hours of notification, WINMAR® can be on most disaster sites with fully equipped restoration specialists from across Canada. Reliable restoration begins with qualified people. Our team of professionals and IICRC Restorers (the highest designations awarded in the disaster restoration industry), Water Loss Specialists and Certified Mould Remediation technicians are trained to follow an organized plan with scheduled priorities and disciplined procedures.

WINMAR® has a 53 ft. CAT trailer with tractor ready to be deployed in case of any CAT situation.

8. Esporta Wash System/Fire Line
Many WINMAR® locations are proud to own the newest technology in both Esporta Washing & FireLine Systems which can effectively automate the cleaning of both hard and soft contents after a fire and flood. Returning a variety of smoke and water damaged items to pre-loss condition fast and efficiently that was previously written off as non-salvageable-resulting in true, real substantial savings.**Billing Rates at 15-20% of replacement value of the items being cleaned.**

9. Warranty Work
We stand behind the quality of work we perform, long after the job is complete. But, it doesn’t stop there. WINMAR® recognizes that it is important to keep the “retention rate” high.  As such they are willing if the circumstances warrant; going beyond the legal warranty period to support their customers.  There have been many times when we have done the “right thing” rather than stick to the terms of the legal warranty in order to keep a customer happy and give them peace of mind.

10. Contingency Fund
WINMAR® takes its corporate responsibility very seriously. So much so that the individual franchise owners have put into place and contributed to a Contingency Fund which will be used in the unlikely event that an individual WINMAR® ceases operations and cannot respond to customer concerns or warranty work. This fund will be administered by WINMAR® International Inc. and at the discretion of the owners the funds may be redirected as needed to uphold our corporate philosophy of:

WINMAR® Coming Through for You!

PROUD TO BE CANADIAN OWNED AND OPERATED